12th Annual RLCC Conference: "Innovate to Engage: The Future of Customers Journeys"

This year´s conference will look at the evolution of how customers engage and interact with companies in the Luxury, Retail and Consumer Goods industries. It will look at emerging trends and challenges that companies in these sectors are facing in terms of gaining engagement and providing personalized shopping experiences in the ongoing digital transformation, where immersive in-store experiences can also captivate consumers. It will analyze the concept of omnichannel retailing, where customers can shop, interact, and transact with a brand across various touchpoints, conceiving the buying cycle as an iterative process of exploration and evaluation.

📆 When:
Networking Session: 22/02/24 from 6 PM to 9 PM
Speakers Session: 23/02/24 from 9 AM to 5 PM

📦 What is included:
🎤 A full day of engaging conference sessions, including guest speakers, panels and TED talks
🤝 Networking Event with our sponsors and LBS alumni
📄 Your profile will be added in the CV book shared with this year’s sponsors
🥗 Lunch and coffee breaks on the 23rd
🍸 Drinks on the 22nd

🏷️ Tickets price:
- Non-LBS standard tickets: £50

📍 Where:
London Business School (The Regent's Park, London NW1 4SA)
- Networking Session (22/02): Sussex - The Garden Room
- Speakers Session (23/02): North Building - Nuffield Hall


Don't miss out on this opportunity to network and gain valuable insights from industry leaders.