Terms & conditions from LBS:
It is the event organiser’s, not LBS’s, responsibility to contact you if there is a problem with an event. LBS services are just limited to providing event software tools for event organisers. Any other service or product does not involve LBS and must to be dealt with directly between the event organiser and ticket purchaser.
LBS has absolutely no control over payments, refunds or cancellations. It is the event organiser’s responsibility to have a refund and terms and conditions policy for ticket purchasers.
Should you encounter any possible fraud from an event organiser, please contact firstname.lastname@example.org in order to block their account.